Yes, we do. A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. They are small files that a site or it’s service provider transfers to your computers hard drive through your Web browser (if allowed) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
2. Information Collected
When visiting westerhopeflooring.com, the IP address used to access the site may be logged along with dates and times of access. This information is only used to analyze trends and track user’s movements for internal use. Most importantly recorded IP addresses are not linked to personally identifiable information. We take data protection seriously and we do everything to ensure that personal data is stored in a safe and secure manner. This website does not sell, trade, provide or rent personal information to third parties.
Personal Data is any information you provide about yourself that allows you to be identified, contacted or located, such as your name, address, phone number, fax number and email address.
What personal data does Westerhope Flooring collect?
When you visit our website we collect only basic details which allow us to view statistical data about visitors to the site. None of your personal data is collected without your consent. Also, if you choose to send us an enquiry using our website forms or make a purchase from our website we will collect certain personal information from you including your name, address, email address and telephone number.
What legal basis are we collecting your personal data?
We use ‘legitimate interest’ and/or ‘customer/client’ as the legal basis for collecting, storing and processing your personal data when:
- You make a purchase from Westerhope Flooring
- You contact us using our any of our contact forms
- You sign up for our newsletter, updates or enter a competition
We use your ‘consent’ as the legal basis for collecting, storing and processing your personal data. This happens only if you have agreed to us contacting you. This happens when you have ticked an ‘opt-in’ box on our website to receiving content from us. Please be assured your may withdraw your consent at any time.
How does Westerhope Flooring use the personal data collected?
When you purchase from us or contact us using our contact forms we safely store your personal information. Then we may contact you about your purchase or enquiry and, also to keep records of our business relationship. Only if you have agreed, then we will occasionally send you other information about updates, competitions, products, and services, usually by email. This website does not sell, trade, provide or rent personal information to third parties.
Where is the personal data stored, who has access, and how safe is it?
All personal data collected by our website is stored in a safe, secure, password protected system. Only a small number of authorised users have access to this data.
How long do we store your personal data?
If you have made a purchase from us we store your personal information for a minimum of 7 years. This is because HMRC and other government bodies require us to keep data records for this length of time. If you have requested information from us using our website or by phone we will store your personal data for a minimum of 1 year, and we will only contact you further with more contact if you have given us permission.
How can you stop receiving further content from Westerhope Flooring?
If we send you further content (newsletter, updates, competitions) and you do not wish to receive these, or you wish to unsubscribe from our mailing list you can do so at any time, buy either clicking ‘unsubscribe’ at the bottom of the email, or by emailing us at firstname.lastname@example.org
How can you access, review and amend your personal data which Westerhope Flooring have collected?
You are free to review and amend any personal data we hold about you at any time. To review or update your personal data please contact us by emailing us at email@example.com
How can you delete your Personal data which Westerhope Flooring have collected?
You have the right to request that any personal data we have collected about you is deleted. If you wish to delete any of your personal data which we hold on record we will do everything in our power, where legally allowed, to complete your request. Please contact us by emailing firstname.lastname@example.org
NOTE: We may not be able to delete all of your personal data from our records if you have made a purchase from us within the past 7 years. Also please be aware it may be impossible to delete a record without retaining some residual information.
How to contact us
If you have any questions, comments or requests please email us at email@example.com
Westerhope Flooring Ltd,
Westway Industrial Estate,
Newcastle upon Tyne, NE15 9AW
Or phone: 0782 693 0539
3. Third party Websites
We have included third party links on this site for your use, information and reference. We are not responsible for the privacy policies on these websites. Please be aware that the privacy policies of these sites may differ from our own.
4. Privacy Statement Changes